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The Paradox of the 9s by Hank Marquis

September 23, 2009 Leave a comment

So I had something on 6, 7, and 8 yesterday. Today is the turn of 9.

Hank in this version of the newsletter from DITY, talks about how many 9s do the customers actually need when it comes to availability.

Cost of Downtime (Source : DITY Newsletter)

Cost of Downtime (Source : DITY Newsletter)

What this newsletter talks about is three things

  • Why should an organization care about availability and has some interesting statistics on CoD (Cost of Downtime)
  • How to measure availability, and
  • Translating business needs into 9s
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