Home > Good Read > DITY – Selling ITIL to the top

DITY – Selling ITIL to the top

Hank Marquis in this edition of the DITY newsletter writes about some points to follow while planning to sell ITIL to the top management of an organization. Here are the points

  1. Identify your unique business or mission drivers
  2. Determine ownership
  3. Identify audit and control requirements
  4. Identify stakeholder relationships
  5. Create a stakeholder map
  6. Translate
  7. Repeat

For more read the online version of the newsletter here, or download it here.

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Categories: Good Read Tags: ,
  1. February 10, 2010 at 12:18

    On the subject of moving from v2 to v3, you might find this interesting: http://plannetplc.wordpress.com/2010/02/08/from-itil-v2-to-v3-%e2%80%93-where-to-start/

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