Home > Good Read > Simple rules for designing a process (from ITSMWatch)

Simple rules for designing a process (from ITSMWatch)

A good read on ITSMwatch by columnist David Mainville of Consulting Portal, talking about some simple rules for designing a Process.

  1. Find out where the gaps are
  2. Don’t start from scratch
  3. Don’t try this on your own
  4. Don’t be a technophobe
  5. Don’t forget to validate
  6. Don’t forget to educate
  7. Don’t forget governance

Read more here.

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