DITY – Selling ITIL to the top
Hank Marquis in this edition of the DITY newsletter writes about some points to follow while planning to sell ITIL to the top management of an organization. Here are the points
- Identify your unique business or mission drivers
- Determine ownership
- Identify audit and control requirements
- Identify stakeholder relationships
- Create a stakeholder map
- Translate
- Repeat
For more read the online version of the newsletter here, or download it here.
On the subject of moving from v2 to v3, you might find this interesting: http://plannetplc.wordpress.com/2010/02/08/from-itil-v2-to-v3-%e2%80%93-where-to-start/